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Payment & Delivery Information

Here you can find all information about payment and shipping options

Payment options

For deliveries within Austria and Germany, we offer the following payment options, unless otherwise specified in the individual product description:
 
  • Credit Card (Visa, Mastercard, American Express)
  • PayPal
  • Klarna
  • Advance payment by bank transfer

For deliveries abroad, we offer the following payment options, unless otherwise specified in the individual product description:
 
  • Credit Card (Visa, Mastercard, American Express)
  • PayPal
  • Klarna
  • Advance payment by bank transfer

Shipping Information

Shipping Information

Many of our products are shipped free of charge. You can find this information directly on the respective product page.

For all other parcel shipments, we charge the following shipping costs per order:

Shipping Costs

Zone 1

  • Austria: €7.95
  • Germany: €6.95

Zone 2

Italy, France, Hungary, Romania, Sweden

  • Shipping: €7.95

Animal Feed Shipments

Since animal feed is often heavy, we calculate the shipping costs based on the total weight of your order.

Standard shipping for animal feed: €3.99 per started 25 kg.

Here's how it works: If your order weighs 40 kg, for example, it will be safely divided into two parcels. In this case, the shipping costs will be charged twice (totaling €7.98). The exact weight and the final shipping costs will be transparently displayed in your shopping cart before you complete your order.

Freight Forwarding

For shipments that require a freight forwarding agent, a flat transport fee of €99.00 will be charged.

Delivery

Your order will be shipped by GLS, Post, DHL, DPD or a forwarding agent. Forwarding deliveries are always free to the curb.
If you want to order in one of the following countries, please visit our local webshop: Austria, Germany, France, Italy, Sweden, Hungary, Romania.